Privacy Policy

This Privacy Policy explains how Xiaoxiao VPN ("we," "us," or the "Service") collects, uses, stores, and discloses personal information when you visit our website, download our clients, register an account, or use related network services. We process information cautiously and only to the extent reasonably necessary for operations, security, and compliance.

When you access the website or launch a client, we may collect technical data required to operate the service, including IP address, device and OS details, access paths, connection timestamps, crash diagnostics, and approximate regional information. We use this information to: 1. recommend suitable routes or service entry points; 2. diagnose failures and improve stability; and 3. send necessary security notices, service updates, or account alerts. We do not expand collection scope beyond what is reasonably needed for these purposes.

We only share the minimum processed data required to deliver the service with third-party providers such as crash analytics, messaging, payment, or distribution partners. We do not sell personal information. We may disclose limited information only when: 1. required by applicable law, regulation, or valid legal process; 2. necessary to protect users, the platform, or the public from fraud, abuse, or security harm; or 3. working with contracted processors bound by confidentiality obligations.

Personal information is retained only for as long as needed to fulfill the purposes described in this policy and to satisfy legal or operational retention requirements. If you want to close your account or request deletion of related profile data, contact support@xiaoxiaofree.com. Xiaoxiao VPN is not intended for children under 13, and if we learn that such information was collected in error, we will delete it and apply the appropriate restrictions.

We may update this Privacy Policy to reflect legal requirements, product changes, or security practice improvements. Revised versions will be posted on this page, and continued use of the service after publication constitutes acceptance of the updated policy. This policy is effective as of October 4, 2025. Questions about this policy or our privacy handling may be sent to support@xiaoxiaofree.com.